Sign-Up FAQs

Modified on Fri, 05 Aug 2022 at 11:13 AM

Q: What information do I need to provide to sign up?

A: Name as per passport, passport number, email address, mobile phone number and a strong password. You can update the information later should there be any changes.


Q: Is there a minimum subscription period?

A: No. You may choose vaultbox Essential, which is free or you may choose vaultbox Pro with full features. vaultbox Pro has monthly or yearly subscription, but you can terminate whenever you like. 


Q: What is the benefit of paying annually?

A: More savings compared to paying monthly. 


Q: Who has access at the backend of the system to my vaultbox?

A: Only you and your assigned deputies have access.


Q: What happens to my data if I terminate?

A: All your data will be deleted immediately, and it will not be restored if you re-sign up later. Prior to terminating, you should plan to save all the data elsewhere if you would like to retain them.


Q: Am I entitled to software updates/upgrades and how do I upgrade?

A: Yes. One of the many benefits vaultbox cloud-based software is that you are always on the latest version. New features and functionality are delivered incrementally.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article