Q: How many deputies can I have?

A: The system will allow up to 6.

 

Q: What is the recommended number of deputies?

A: 2 or 3 deputies

 

Q: How many deputies are required to unlock my vaultbox?

A: A minimum of two.

 

Q: Can I remove my deputies?

A: You can revoke and reappoint new deputies at anytime.

 

Q: Can I not have deputies?

A: Yes. You can opt for no deputies. Select “skip for now”. Be aware that if choose to not have deputies and you are no longer alive/able to enter your account, your data will be locked away forever.

 

Q: Is circular deputisation ok?

A: Yes. Meaning that Person A can deputise Persons B and C, and Person B can deputise Persons A and C, and so on.

 

Q: Can I deputise myself using an alternate personal email?

A: Yes, you can. Be aware that if your identity is hacked and your multiple email accounts are compromised, your vaultbox may be compromised also.


Q: What is a professional deputy?

A: Professional Deputies are authorised and trusted entities that will act as your deputy. If requested to unlock your vaultbox, they will do all the necessary due diligence to ensure that this is a valid request.


Q: Does a deputy need deputies?

A: No - the deputy vaultbox account does not support deputies.  If a deputy upgrades their account to a full vaultbox account, then they will be given the opportunity to select deputies as normal.