Being a deputy overview

Modified on Fri, 01 Oct 2021 at 02:42 PM

Navigation to the Deputy menu

As a personal deputy, you can see a consolidated list of the account holders you support by clicking “Primary Users who I am Deputy for”.  This is found in the left menu. 



The deputy dashboard is made up of the following sections



1. Pending my acceptance to be Deputy

If you invited a friend or family member to be your deputy, that request will appear here for them to approve.  


2. I am currently a Deputy for these Primary Users 

It is not unusual for someone to serve as a personal deputy for several friends or family members.  This section shows a deputy the list of primary users for whom they are currently a Deputy.   


3. Requests

For a personal deputy, this section identifies their responsibilities.

To update primary user details 

  • To reset their password

  • To unlock their files 

  • To change their phone number


Requests …

This section gives details of where a vaultbox user has requested for a deputy: 

  • To update primary user details 
  • To reset their password
  • To unlock their files 
  • To change their phone number 



4. vaultbox accounts by Primary Users


If you are a vaultbox deputy, details about the vaultbox accounts you are involved with will appear here. To view the registry of the main user, a deputy must first “unlock” the main user account.  Please note the number of deputies required to unlock vaultbox.  It is impossible for a single personal deputy to open someone’s vaultbox alone.   




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