Change or cancel your subscription

Modified on Wed, 11 May 2022 at 11:12 AM

If you want to change or cancel your subscription, go to your Settings, then click the Subscription tab.

Click the Change Subscription button. The following screen will appear:

Any changes you make will take effect at the end of the current term.  For example, if you are currently on a yearly plan and you switch to monthly, then the switch will occur at the end of the yearly term.

If you want to cancel, then the following screen will popup:

As per the on-screen guidance, please be aware that you need to download a copy of your vaultbox first.  You will continue to be able to access vaultbox, but only in the capacity of a Deputy.

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